![]() If the client is configured to connect with POP3 or IMAP, add-ins will not load. When configuring the client, the user must choose an Exchange, Office, or account type. ![]() The client must be connected to an Exchange server or Microsoft 365 using a direct connection. Outlook on the web for Exchange 2016 or later.The client must be one of the supported applications for Outlook add-ins. For Outlook add-ins to load and function properly, there are a number of requirements for both the servers and the clients.
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